Frequently Asked Questions


Who is XILEC Telecommunications?

XILEC Telecommunications is a Master Agent serving clients and over 30 leading telecommunication providers, domestic and international. We were founded in 1997, with offices in Utah and Colorado. We serve customers throughout the U.S. and internationally. XILEC is led by a team of seasoned professionals with extensive experience across all segments of the telecommunications industry.

What areas of my telecom spend can XILEC improve?

We can optimize all aspects of your network while using our network of providers to ensure the best pricing. In addition we will do a baseline audit of your current bills in order to find billing errors and secure proper credits.

What results can I expect?

The resulting expense savings will depend on your current services and your current carrier. Until we perform our analysis we can’t know for sure, but our clients typically save 20-40%.

What does this service cost?

Most of our services our free to our clients. Our revenues are derived from commissions paid by the carriers that provide your service. The services we charge for are identified upfront so there are never any unpleasant surprises.

Does Xilec disappear after I make the changes that were recommended?

Unlike many other master agents, Xilec continues to support your organization by working with your carrier to deliver the best possible service. We have deep relationships with carrier service teams and can expedite responses to service issues. Xilec becomes a virtual extension of your telecom support, all without additional expense to you.